Booking & operations · Client project
Connecting customer bookings with the team running the business.
Customer booking, pricing rules, loyalty and an administration dashboard for an automotive service business.
01 / THE BUSINESS PROBLEM
The work that needed a better system.
A service business needs a consistent way to connect customer appointments, service pricing and day-to-day administration. Disconnected booking and back-office tools make that coordination harder.
02 / THE SOLUTION
Software shaped around the workflow.
A booking and business operations platform with a customer mobile app, configurable pricing rules, loyalty features and an administration dashboard.
03 / THE ENGINEERING
My involvement.
Product and software engineering across customer booking journeys and the tools used to administer services and appointments.
04 / THE BUSINESS APPLICATION
What the platform brings together.
A connected customer and administration experience, designed around the way the service business takes and manages bookings.
Fleet billing is an extension of the product scope and is not presented here as a delivered feature.
LET’S TALK ABOUT YOUR BUSINESS
What would work better
with the right software?
Bring the problem. We’ll explore what to build, what to connect and where to start.